Frequently Asked Questions
Q. When do I need to pay my fees?
A. Fees must be paid weekly or monthly in advance.
Q. Do you accept childcare vouchers?
A. Yes we accept all types of childcare vouchers.
Q. What methods of payments are accepted?
A. We accept cash, cheque, standing order or childcare vouchers
Q. What do I need to bring for my child?
A. We ask that all children have a spare change of clothes which can remain in the nursery. We ask
parents to provide nappies and wipes. During the summer months we ask parents to provide sun cream
and a sun hat and in winter months we ask parents to provide suitable outdoor clothing and footwear.
Q. Can you administer medication to my child?
A. Yes, we can but the medication must be prescribed by a GP and have a dispensing date within 30
days of the date the medication has be administered. Parents are required to complete a medication
form and sign the medication in in the morning and out at the end of the day.
Q. Can I phone throughout the day to see how my child is?
A. Yes, we have an open door policy and parents can phone throughout the day.
Q. How do I know what my child has be doing during their day at nursery?
A. Each child is given a daily report sheet home at the end of the day telling parents about nappy
changes, bottle feeds, snacks and lunches and also the learning experiences that your child has
participated in that day.